Kindred · account support

Delete your Kindred account.

Request removal of your Kindred account and associated animal-care data.

In the app

Sign in to Kindred, open Profile, choose Delete my account, and type DELETE to confirm. You may be asked to sign in again before deletion. This permanently removes the Kindred account, saved owner and animal profiles, photos, reminders, studio designs, safety reports, subscription-access cache and AI usage records.

If you cannot use the app

Email info@pixelcrowstudios.net with the subject “Kindred account deletion request”. Tell us the email used to sign in to Kindred and whether you used Apple or Google. If Apple hides your email, include the private relay address shown in Kindred or your Apple sign-in settings. We will confirm ownership before deleting data. Never send your password, payment-card details or an identity document in the initial message.

We aim to respond to deletion requests within 30 days. If further verification or time is needed, we will tell you. You may also request deletion of particular saved information without deleting your whole account.

Cancel your subscription separately

Deleting Kindred does not cancel Apple or Google billing. Cancel renewal first if you want to stop payments. Google Play subscriptions · Apple subscriptions.

Records that may remain

Apple, Google and RevenueCat may retain transaction records for billing, fraud prevention and legal requirements. Operational logs and backups may remain for service-provider retention periods. The Kindred account and active app records are removed; a new sign-in may create a new account.

Kindred privacy policy · Support